The Zimbabwe Revenue Authority (ZIMRA) and the Ministry of Finance and Economic Development (MOFED) have always issued public notices. The public notices sought to give guidelines, instructions and directives on payment of taxes and filing of returns. A number of questions have been raised concerning the legal status of ZIMRA and MOFED public notices, in terms of them being legally binding or enforceable. Industry has also raised issues with regards to unintentionally misleading directives or instructions by the authorities.
This paper therefore seeks to evaluate the effectiveness of public notices and/or press statements as a means of communication on the performance of the industry. It further cites specific public notices and evaluates whether taxpayers have any recourse in the event that they have complied with the instructions or directives but realise that their understanding of the instructions is different from what the Authorities seek to communicate.
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